Written on 09 June, 2021 by Rachelle Henderson

We're building a better business - an update from our Managing Director Welcome to our June business transformation update. I want to keep you up to date on changes that have been happening. Some of them you may have noticed, and some have been behind the scenes. But all have been undertaken to ensure we remain your supplier of choice in the... Read more
Categories: News, Transformation
Get to know our Care Team in Melbourne

Written on 15 April, 2021 by Rachelle Henderson

80% of all Melbourne IT Customer Care calls are now answered in Australia! Welcome to our April business transformation update. We are delighted to announce convenience and security updates to the Console as well as some great updates to our Customer Care team. A key part of our transformation program is moving customer support onshore. At the end of March, we reached a... Read more
Categories: News, Transformation | Tags: 5g net, brand, Business, console, customer care, customer support, melbourne, MFA, multi-factor authentication, online business, small business, team
Build a website

Written on 22 March, 2021 by Iona Yeung

6 ways a good website can add value to your business Whether you’re a local shop owner or a business that services customers worldwide, having a website is no longer a luxury. It’s a necessity. Yet studies show that many businesses in Australia still don't have a website. Websites provide an online shopfront for businesses. One that's well-designed can help you... Read more
Categories: News

Written on 18 March, 2021 by Jen McKinnon

Which domain extensions should I register? With auDA streamlining the set of rules for .au domain extensions in 2021 (effective 12th April 2021), we took the opportunity to explore what domain names are and how holding more than one can benefit your business. When it comes to domain name, it's the extension that distinguishes your domain... Read more
Categories: domains
Get to know our care team in Sydney

Written on 10 March, 2021 by Rachelle Henderson

With a locally based and managed team we can ensure you get the best support in times of need If you recall our update in February 2021, we let you know we started to bring our Care team home to Australia.  We wanted to provide an update on how we are transforming the Customer Care team to support you as our business grows. With a locally based and managed... Read more
Categories: Transformation | Tags: 5G networks, brand, Business, customer care, customer service, customer support, online business, small business
A message from our CEO

Written on 05 February, 2021 by Rachelle Henderson

A message from our CEO - Melbourne IT kick-starts a major business transformation. I am pleased to announce 5G Networks Limited as the majority shareholder of Melbourne IT, and its parent company Webcentral Group.  With the support of 5GN, and a new leadership team, Melbourne IT is kick-starting a major transformation of our business, with you, the customer, at the core of everything we do. We are looking to improve every... Read more
Categories: News, Transformation

Written on 26 November, 2020 by Julia Hammond

4 tips to secure your business while working from home More and more Australians are now working from home creating a “digital office” environment, and it’s a trend that we think is here to stay. With this in mind, it’s important to consider whether home internet networks are putting your business at risk. Most home networks lack sophisticated security features,... Read more
Categories: Website Security

Written on 26 November, 2020 by Julia Hammond

How to secure your customers’ personal information from hackers It doesn’t matter if you’re a big or small business; cyber security should be a top priority. The personal information we share online is a prime commodity for hackers and if you have an unsecure website, your business data and customers’ personal information is at risk. Luckily, there’s a simple... Read more
Categories: Website Security | Tags: business website, cybersecurity, hackers, online business, secure website

Written on 11 November, 2020 by Naimish Bhagat

Protecting your good name online: what you need to know In today’s digital world, there are very few large companies without an online presence, and for any company that relies on consumers, a website is essential for survival. Top priority for most businesses is to get .com.au. But that’s only the first of many steps you need to take to... Read more
Categories: domains | Tags: domains, online business

Written on 11 November, 2020 by Naimish Bhagat

Domain name dangers, and how to avoid them Most businesses today are well aware of the need to protect their business assets from online threats, but one vital asset gets very little attention in many businesses: its portfolio of domain names. A business can suffer significant damage if it becomes uncontactable online. In some cases, it could cause... Read more
Categories: domains | Tags: domains, online business