Better Experiences = Higher Engagement
Digital technology is constantly evolving, enabling new ways for organisations to engage with customers. Brands, financial institutions and government have an unprecedented opportunity to improve experiences for their users to drive customer satisfaction and brand loyalty.
Melbourne IT has more than two decades of experience in delivering the highest quality digital experiences for our customers, leveraging frameworks, user experience platforms and content management systems to accelerate capability in our highly-tailored solutions. Driving revenue and increasing customer engagement, our digital platforms can streamline business processes like e-commerce, enhance user experiences across multiple digital channels and deliver efficiencies through highly customised frameworks to reduce operating costs.
With over more than two decades of design, management and support of high performance and dynamic digital platforms, our digital services team has the right DNA to deliver the high quality online experiences for your customers and maximise engagement and generate value for your brand.
Our websites and platforms support millions of users for businesses and organisations and we count utilities, financial institutions and critical service providers among our customers. With tried and tested DevOps practices, highly developed security postures and expertise across infrastructure and applications, Melbourne IT are the Australian experts in high performance and secure digital platforms. Building with solid frameworks for stability and scale, our mature partnerships allows us to quickly deliver the biggest and best, compliant cloud platforms.
More and more in the digital age, websites are the primary point of customer engagement. The cornerstone of digital strategies, websites are crucial and multifunctional properties that play a multitude of roles in the customer experience from awareness, information gathering and lead generation to brand interactions, content distribution and e-commerce transactions. With the incredible rate of change in the technology space and, crucially, rapid evolution of the security landscape, we understand that the right combination of design, management and analysis tools is critical to creating a platform that delivers ongoing value. Our design and development teams have extensive experience across a range of enterprise and open source platforms to enable scale and performance across the entire customer experience.
Seamless integration between web and third party apps to enable scale and performance is as crucial as it is complex. To ensure a consistently good user experience across digital properties serving capability from third party services, a holistic approach to orchestration, monitoring and management needs to be considered. As Australia's leading managed web services provider, Melbourne IT can help optimise performance and take control of your end user experience.
Delivering an intuitive and responsive e-commerce experience every time, on any device, is critical to the success of any online strategy. At Melbourne IT, we support some of Australia's largest and most complex e-commerce environments so we know what it takes to get it right. Managing millions of dollars in online transactions every month, we help customers develop smart, stable and secure e-commerce experiences that improve conversion, delivering business value and happy customers.
The cloud offers businesses and organisations incredible opportunities to leverage scalable, secure and responsive services to power up and deliver advanced capability for their applications. Artificial intelligence, machine learning, natural language processing, big data analysis and business insight tools are just a few of the cutting-edge technologies available in the cloud and connecting, optimising and customising these services is the key to developing superior applications. Melbourne IT is Australia’s leading developer of cloud-optimised applications. Our software teams use leading edge tools and development methodologies that seamlessly integrate development and operations (DevOps) environments across the entire application lifecycle.
Repeatable delivery of quality software from development to production must be as seamless and efficient as possible. Melbourne IT has unparalleled expertise and extensive experience in managing large-scale continuous integration and delivery platforms, both on premise and in the cloud. Our team will consult with you, build and implement a custom solution that enables you to automate all elements of the software build, test and deployment lifecycle. Faster, more agile software iteration can ensure your applications deliver a great experience for users and higher value for your business.
High-performance Cloud Solutions
Melbourne IT creates innovative, intelligent solutions, but our overarching focus is on how those solutions provide value for customers. This means that our commitment to value starts before and goes beyond design and delivery of our solutions.
Looking past the immediate technology or systems issue to the core of the business need, we have the knowledge and experience to take a broad and long-term view that encompasses consulting, design, deployment, education as well as ongoing management and evolution of platforms and systems.
We recognise that businesses change, so our solutions must be flexible. Economies fluctuate, so our solutions must be scalable. Organisations also rely on solutions from other providers, so when those solutions change, ours must be built to adapt. Only in this way can a solution deliver ongoing value.
To create true value for every customer, we partner with them throughout a process that will deliver a transformative outcome for their organisation. Through insightful design, expert build and attentive ongoing management, we bring our skills and experience to bear, adding value at every step.
It all starts with a conversation. The complete digital solution that transforms your whole organisation could be on the other end of the phone.
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