We understand that our customers require up-to-date information about the status of their Melbourne IT services. Check below to see the status of the services we provide each day, including planned maintenance.
We provide 24x7 customer service for all our customers. Please call 1300 654 677 (international callers +61 3 8624 2300) or log in to your My Account if you require support.
Service
Status
Comments
Melbourne Call Centre
We are aware of a phone system issue causing some random disconnects. We are working with our provider with no current ETA.
Domain Names - Register
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Domain Names - Renew
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Domain Names - Modify
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Domain Names - DNS
We are currently experiencing issues with customers adding or modifying records with our DNS service managed through the Melbourne IT My Account. Please note this does not affect any current records you have created, however there may be an extended delay for adding or modifying new records. Our administrators are working on this issue with no current ETA.
